Our content strategy work

We’ve helped several companies create strategies for improving and reusing their content.
Here are a few examples:

IMPLEMENTING CONTENT REUSE
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We consulted with Trane ‘s Content Management team to develop a content management strategy including a content reuse strategy, information architecture, new content structures, metadata, business rules and workflow.


BUILDING A COLLABORATIVE WIKI

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As part of a project to move the Foresters intranet to a collaborative wiki, we worked with a team put together by Blended Perspectives to develop a strategy to improve and restructure the content before moving it to the wiki.


DEVELOPING PERSONAS

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Genetec’s technical writing team wanted to explore content reuse opportunities and redesign the structure of their manuals. We led them through a facilitated content strategy session, and helped them to develop personas to inform the structure of the manuals, and their content reuse strategy.


ALIGNING CONTENT

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Working with the Devlin digital design and development agency, we created a content strategy for Royal Canin’s website redesign, aligning content with Royal Canin’s business goals and resolving content and structural inconsistencies.


RESOLVING ISSUES

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CDS’ Information Design & Documentation Department knew they wanted to start with content first when they decided to implement a content management system. We helped them create a strategy, focusing on identifying content reuse opportunities and resolving content usability issues.